"Yes, I'd be happy to assist you with that. It does look like we can get you on a flight on January 23 at 1 p.m. or February 8 at 3 p.m. Which would you prefer?"
"Neither. I need to be in Eugene on October 23. As in, the 23rd of October."
"I'm sorry, we have nothing open on that date. You might try another carrier."
"I suppose I'd better. Who has availability?"
"I'm afraid I have no way to know that. I have no way to look into their systems."
"Who would know?"
"You can call them individually and ask. I'm sure you can find one."
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